Last updated as of 30 January, 2026
IMPORTANT: These Terms of Use (hereinafter referred to as these “Terms”) are the terms between you (an individual, company, or any other entity) and IPCON (see description in “About IPCON” section) for the use of the Product (see Section 1.1 of this Terms). You must have reached the age of majority for the legal jurisdiction that you reside in to access and sign these Terms. If you have not reached the age of majority, your guardian must agree to or sign these Terms. Please read these Terms carefully before you use your IPCON Product mentioned in these Terms. Your use of a IPCON Product will be deemed as your acceptance of the constraints mentioned in these Terms. Otherwise, please do not use any IPCON Product. You may return your IPCON Product to the franchise store, authorized distributor, or retail store where you made the purchase for a refund. However, you should be aware that refunds may be subject to the retail store’s return policy. The return policy is implemented in accordance with the relevant laws and regulations of the country/region of purchase. You may access a copy of these Terms at any time by visiting IPCON’s website (https://ipconpolymer.com/terms-of-service) and retain a copy of these Terms for future reference.
1. General Terms
1.1 The Product under these Terms means the IPCON filaments, and other related 3d printing products and services.
2. Your Obligations
2.1 Without the prior written consent of IPCON, you are prohibited from using any IPCON technology or intellectual property to develop, manufacture, or commercialize any derivative or competing products (including but not limited to compatible accessories or consumables) based on or intended for use with IPCON filaments.
3. Privacy Policy
3.1 IPCON Privacy Policy (the “Privacy Policy”) provides information about the data that IPCON collects and the ways in which this data is used by IPCON. For use of the Product , IPCON will collect data from you in accordance with the provisions of these Terms and the Privacy Policy. You may refer to the details of the Privacy Policy at: https://ipconpolymer.com/privacy/.
4. Changes to this Policy
4.1 We may occasionally make changes to the Terms. We’ll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the related service or our website or send you an email or device notification.You may find the date when the Terms are last updated at the top of the page. Please also visit our website and check the Terms regularly for any changes. Your continued access or use of the services or products after the date of the Terms constitutes your acceptance of the new Terms. If you do not agree with the new Terms, you must stop accessing or using services or products.
5. Disclaimer of Warranties
5.1 YOU ACKNOWLEDGE THAT THE PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. NEITHER IPCON, ITS LICENSORS OR AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THERE IS NO WARRANTY BY IPCON OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR REQUIREMENTS.
6. Limitation of Liability
6.1 IPCON WILL NOT TAKE ANY RESPONSIBILITY FOR PRODUCT USE PROBLEMS CAUSED BY ABUSE, MISUSE, OR UNAUTHORISED MODIFICATION.
6.2 TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL IPCON, ITS EMPLOYEES, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY LOST PROFITS, REVENUE, SALES, DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, PROPERTY DAMAGE, PERSONAL INJURY, INTERRUPTION OF BUSINESS, LOSS OF BUSINESS INFORMATION OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, ECONOMIC, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF BAMBU LAB OR ITS LICENSORS OR AFFILIATES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
6.3 IN NO EVENT SHALL IPCON’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING DEATH OR PERSONAL INJURY RESULTING FROM IPCON’S NEGLIGENCE) EXCEED THE AMOUNT YOU PAID FOR YOUR IPCON PRODUCT.
6.4 The laws of some countries/regions do not allow the exclusion or limitation of certain warranties, guarantees or liabilities. If such laws apply to you, all or part of the exclusions or limitations described herein may not apply to you and you may have additional rights. Nothing in these Terms affects your legal rights that you are always entitled to as a consumer and which you cannot contractually agree to alter or waive.
7. Technical Support
Except as otherwise expressly permitted in Warranty Statement (details of the Warranty Statement are available at: https://ipconpolymer.com/warranty/), IPCON is not obligated to provide any technical support for the Product described in these Terms, other than those required by law. No oral or written information or opinion given by IPCON or its authorized representatives constitutes any warranty.
8. Export Controls
You may not use or otherwise export or re-export IPCON Product except as authorized by applicable laws and the laws of the jurisdictions in which the IPCON Software was obtained.
9. Contacting IPCON
If you have any questions, comments, or suggestions, please contact us via the online customer service, or email us at contact@ipconpolymer.com
10. Dispute Settlement and Governing Laws
The validation, interpretation, modification, fulfilment, and dispute settlement of these Terms are governed by the laws of the People’s Republic of China. If any dispute arises concerning the content or performance of these Terms, the dispute shall be settled through friendly negotiation. In the event that the dispute cannot be settled through negotiation, either party could submit the dispute to China International Economic and Trade Arbitration Commission (CIETAC) for arbitration which shall be conducted in accordance with the CIETAC’s arbitration rules in effect at the time of applying for arbitration. The arbitral tribunal shall consist of three (3) arbitrators. IPCON and you shall be entitled to appoint one arbitrator, and the third arbitrator shall be jointly appointed by CIETAC. The language of the arbitration is English and is conducted in China. All arbitrators must be proficient in English. The arbitral award is final and binding upon both IPCON and you.
11. Entire Terms
These Terms and Privacy Policy constitutes the entire agreement between you and IPCON governing your use of the Product. You may also be subject to additional terms and conditions that may apply when you use or purchasethird-party content, or other IPCON services.
