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Have a specific questions? Contact us Now!
Exploring our services but have a specific question? Our dedicated team is ready to provide detailed answers and let us help you find the perfect solution. Contact us now!
I need a flexible filament for parts that need to bend. What do you suggest?
Sure! For parts that need to bend, try TPU Filament. It’s flexible, durable, and perfect for phone cases, grips, seals, toys, and more.
How should I store my filaments to prevent moisture absorption?
For short-term: Keep spools in a sealed bag with the included desiccant packet. For long-term: Store in an airtight container with silica gel packets. If your filament is brittle or makes popping sounds, it’s wet and needs to be dried.
What payment methods do you accept?
We accept Visa, MasterCard, Meta Pay, Diners Club, Discover, Shop Pay, Apple Pay, Google Pay, American Express. All payments are secure.
Can I change my order after it’s been placed?
Yes, you can quickly make changes to your recent order directly through your account on our website.
My tracking shows delivered, but I don’t have it?
Don’t worry, this sometimes happens. Your order will likely arrive in 1-2 days. Check our Tracking Page for notes/photos. Ask neighbors and check all possible drop-off spots. Contact the shipping carrier for more specific details. If it still doesn’t show up, please contact our Customer Support team within 14 days of the last tracking update, with your order number and tracking information.
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